Delivery and Returns
| Delivering to | Delivery cost | Import fees |
|---|---|---|
| United KingdomRoyal Mail Tracked 24 | £4.95 | None |
| IrelandFedEx, tracked | €9.95 | None |
| United StatesFedEx, tracked | $5.95 | None |
| CanadaFedEx, tracked | CA$7.95 | None |
| AustraliaFedEx, tracked | A$14.95 | None |
| New ZealandFedEx, tracked | NZ$19.95 | None |
| Rest of EuropeFedEx, tracked | €25 up to 1 kg €35 up to 3 kg €39 over 3 kg |
None |
| Rest of the worldFedEx, tracked | £35 up to 1 kg £49 up to 3 kg £75 over 3 kg |
None |
There are no import fees to pay, wherever you are. Duties and taxes are already covered, so the price you see at checkout is all you pay. Your delivery date is shown on every product page and again at checkout, and every parcel is tracked: we email you the link as soon as your parcel is on its way.
Returns
- Return within 14 days of delivery for a refund or an exchange.
- The piece needs to be unused, in its original packaging and in a condition we can resell.
- Personalised pieces (engraved, made to your design or altered for you) can't be returned. If one arrives faulty or damaged, we put it right straight away.
- Orders placed in December have extra time to return, to allow for Christmas.
- The original delivery charge isn't refunded.
How to return a piece
Email contact@urnsforangels.com before sending anything back, with your order number, the name on the order and a phone number. We'll reply with where to send it.
Need help?
UK +44 (0)20 4572 8870 · US +1 (929) 930-4010 · Canada +1 (778) 745-3280
contact@urnsforangels.com
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