Shipping policy
United Kingdom
All UK orders are sent by Royal Mail Tracked 24.
Delivery cost: £4.95 per order.
Delivery time: shown at checkout, based on your order.
You will receive tracking details by email and/or SMS once your parcel is on its way.
United States
All US orders are sent by FedEx International Tracked Service.
Delivery cost: $5.95 flat rate per order.
Delivery time: shown at checkout, based on your order.
No customs fees on delivery. All US orders are sent Delivered Duty Paid (DDP): import duties and taxes are paid in advance, so there are no customs bills, courier payment requests or extra fees when your parcel arrives. The price you see at checkout is the final price you pay.
Canada
All Canadian orders are sent by FedEx or UPS International Tracked Service.
Delivery cost: CA$7.95 flat rate per order.
Delivery time: shown at checkout, based on your order.
No customs fees on delivery. All Canadian orders are sent Delivered Duty Paid (DDP): import duties and taxes are paid in advance, so there are no customs bills, courier payment requests or extra fees when your parcel arrives. The price you see at checkout is the final price you pay.
Europe and the Republic of Ireland
Orders are sent by FedEx International Tracked Service.
Delivery cost and delivery time are shown at checkout in your local currency, based on your destination and the weight of your order.
No customs fees on delivery. All import duties and taxes are prepaid (Delivered Duty Paid).
Australia and the rest of the world
We deliver to most countries by FedEx or DHL International Tracked Service.
Delivery cost and delivery time are shown at checkout, based on your destination and the weight of your order, in your local currency where available.
No customs fees on delivery. Every international order is sent Delivered Duty Paid (DDP), so you will never receive a customs bill or a courier payment request. The price you see at checkout is the final price you pay.
Questions about delivery
If you have a question that is not answered here, please get in touch:
UK: +44 (0) 20 4572 8870
US: +1 (929) 930-4010
Canada: +1 (778) 745-3280
Email: contact@urnsforangels.com
You can also use our Contact Us page or the live chat on our website.