The Passage Adult Cremation Urn for Ashes in Oily Green

Our Promise Never Breaks

An urn is not just a product; it's a vessel that holds irreplaceable memories. That's why we proudly offer a Lifetime Guarantee on our urns with Inner Coating, giving every family complete peace of mind.

Our promise is simple: your trust will always be protected.

What Our LIFETIME GUARANTEE Means for You

If your urn, with Inner Coating applied, ever gets damaged or broken due to an accident or mishap, we will replace it with an exact match.

✔ Same design
✔ Same size
✔ Same inner protective coating
✔ Same care and attention

This guarantee exists because we believe remembrance should never be fragile.

How the Replacement Process Works

Step 1: Secure the Ashes

Carefully transfer the ashes into a temporary vessel or sealed bag to keep them safe. Your funeral service provider can help with this if needed.

Step 2: Send the Damaged Urn

Send the damaged urn back to us using a courier service of your choice. Full return instructions are available on our Returns page.

Step 3: We Replace It

Once we receive the damaged urn, we will send you an exact replacement, complete with Inner Coating.

What is INNER COATING®

Cremation urns and the ashes, placed inside them, have a symbolic value. They mean so much and it is important to be kept safe and intact. That is why we offer INNER COATING®.

We use the highest quality ceramic for our ceramic urns. While this material is unique and distinguished, it can be fragile. Mishaps, such as dropping the urn, can lead to an unpleasant experience where cremated remains may mix with ceramic debris, posing challenges for cleaning.

INNER COATING® is a white thin rubber-like layer that acts as a protection layer for your loved one's ashes. It is applied on the inner side of the urn and its sole purpose is to hold the ashes in one place in case of a mishap.

While the inner layer provides added protection, it does not guarantee the urn's structural integrity against impacts. Sharp ceramic debris may occasionally breach the rubber layer; however, the ashes will remain securely contained in one place, ready to be transferred to a new memorial.

(Please note that INNER COATING, is now white instead of black).

A Promise Built on Compassion and Trust

Families choose Urns For Angels not only for craftsmanship, but for the reassurance that we stand by them. Our Lifetime Guarantee reflects our core values:

• Compassion for grieving families
• Respect for memories that last forever
• Responsibility for the pieces we create

When you choose Urns For Angels, you are choosing security, empathy, and lasting care.

Additional Information

Please note that with our INNER COATING® option, the urn's original capacity can be reduced by about 5-8%, and it will also become heavier.

Price Match Promise

We pledge to match the price if you find a memorial piece for less elsewhere

If you find one of our products for less elsewhere — whether online or in-store — we pledge to match the price. Even if it's in a sale. Even if you've already bought it.

Not many stores will tell you to do your research, but we're so confident in offering families the best price, quality and service, that's exactly what we're encouraging you to do.

It's a promise that you'll always be able to shop authentic memorial products at the best price.

Submit a Price Match Promise request

Found one of our products for less elsewhere? Make a Price Match Promise request by emailing contact@urnsforangels.com, calling us, or speaking to us on Live Chat.

UK: +44 (0)20 4572 8870 US: +1 (929) 930-4010

Terms & Conditions

• The product must be identical in condition, size, color and other relevant variants.
• The competing product must be from a comparable authorized retailer with an established online or physical presence in the same market (UK or US). This does not include third-party sellers, auction sites, or marketplaces such as eBay or Etsy.
• Total price must take into account delivery, postage, customs duties and any other charges where applicable. We will match only against the advertised price offered by the competitor (i.e., this does not include additional promotional activities such as loyalty card points, special offers, special order products, out of stock products and cashback schemes).
• The price promise cannot be used in conjunction with any other offer.
• A request must be made within seven days of purchase and before delivery of products.
• Products that have been ordered using Interest-Free Credit, Klarna, or other instalment plans are excluded from our Price Promise, as are clearance and ex-display pieces.
• The decision of our team is final.